Intellichlor on Amazon
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Posted

I think I need a new IC40 it is 8 years old and the cell light flashes all the time even after cleaning. I have read some less than favorable reviews on amazon is that because they were purchased on amazon, is there a difference in product depending on where purchased?

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does it matter if purchased
Posted

does it matter if purchased on amazon?

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Chris Patterson's picture
Staff, Pentair
There is no difference in
Chris Patterson's picture
Staff, Pentair
Posted

There is no difference in product simply because it is purchased on Amazon. I would suggest purchasing from a well reviewed seller on Amazon, or Amazon itself.  Make sure to review our most up-to-date warranty information here: https://pentairpool.com/en/support/registration%20and%20warranty/product%20warranty to ensure that the product qualifies when not installed by a professional installer.  Also, please be sure to register the product here: https://pentairpool.com/en/support/registration%20and%20warranty/product%20registration upon receipt.  As always, feel free to reach out to our Technical Service team at 800-831-7133 with any questions regarding your old unit, or the new one.

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