The interface for my screen logic is different when I log on during remote or local. The local interface works. The remote interface does not. It logs in and shows item on but does not command the outputs as desired. I also have alexia. When I give it commands its say ok but nothing turns on. if I give it the same command twice it says its already on. Maybe my system needs and update on your end. I am assuming this service is hosted from your local server. Lastly I get a lot of waiting to connect errors. I have reset the protocol adapter a few times with no success. Any help would be greatly appreciated.