ScreenLogic App - Remote Issues
2 posts / 0 new
Last post
Posted

I'm able to connect the Screenlogic app fine in the Local mode, but can't get the Remote mode to work.

When I try to use the Remote connection, it asks for my protocol adaptor number that's on the side of the adaptor. But there's no xx-xx-xx number on the side of my adaptor. I do have another 6 digit number I've used with this system in the past, and suspect this is the number it's looking for.

But it also asks for a password. Umm....password? Which password is it asking for? My WiFi password? I don't think I have a password associated with Pentair, other than the one used for this forum.

Any advice?

Please Sign In to post comments
Follow up on this....I've
Posted

Follow up on this....I've resolved this issue.

Entering the same 6 digit code I've used in the past is correct. Where I went wrong was thinking there was supposed to be a password entered....apparently leaving the password field blank was the fix.

Side note: Love being able to control the pool now from my Apple Watch!

Please Sign In to post comments