Screenlogic2 "Connecting to Pool Controller Please Wait..." Error
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Posted

Hello,

I'm hoping there is a simple fix to this problem. Screenlogic software sees the brick no problem, but the brick returns "Connecting to Pool Controller Please Wait..." error when I try to access any of the pool functions. It was working fine before yesterday when our local pool technicians came to open our pool for the year.

I have the brick hard-wired to the controller box and my network -- no wireless interfaces at all. I have checked all wiring and everything looks fine -- no loose connections or frayed wires. And again, it was working fine (controlling yard lights) up to yesterday when the pool was opened up for the year.

I did update the brick firmware to the latest version back in March while all pool-related breakers were switched off.

So, is there anything that the pool techs could have done yesterday that would cause this issue if all other wiring seems okay?

Any help would be greatly appreciated.

Thanks!

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David MacCallum's picture
Pentair
Hi Jim, I would try two
David MacCallum's picture
Pentair
Posted

Hi Jim, I would try two things: 1. Hit the reset button on your EasyTouch or IntelliTouch panel outside. It's basically a computer so periodic reboots are sometimes required. 2. Power cycle the ScreenLogic protocol adapter. Unplug the green connector for 5 seconds then plug it back in.

If neither of these help, one of our techs would be happy to do a remote session when you are at your PC or Mac. They can fix most ScreenLogic related issues this way very quickly.

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David MacCallum's picture
Pentair
Hi Jim, I would try two
David MacCallum's picture
Pentair
Posted

Dupe post

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Hey David, How do I fix this
Posted

Hey David, How do I fix this problem? I am getting the same error message.

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Hi folks, I am getting the
Posted

Hi folks, I am getting the same error "Screenlogic2 "Connecting to Pool Controller Please Wait..." what did you guys do to fix it?

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Hi folks, I am getting the
Posted

Hi folks, I am getting the same error "Screenlogic2 "Connecting to Pool Controller Please Wait..." what did you guys do to fix it?

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I had this problem. On the
Posted

I had this problem. On the back of the component named "Screenlogic Interface Wireless Link" is the direction to keep the backside of the device clear of all metal objects for 2 ft. Be sure yours is not lying on top of something or against something like a PC cover, a metal shelf, etc. Signal attenuation will be enough for the unit to never establish a strong connection with the Pentair control panel. Correcting this oversight fixed my problem.

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